This Shipping Policy applies to all customers purchasing from Offfusion.com. If you have any questions, feel free to contact us:
📞 Phone: +2348159561384
📧 Email: store@offfusion.com
Shipping Options & Delivery Costs
We currently offer via our partner delivery services:
- Local Delivery (Within Lagos State)
- Interstate Delivery (Outside Lagos State)
- International Delivery (TBD)
Order Processing Time
- Lagos Deliveries: Orders are processed and delivered within 3 – 5 Days after payment confirmation.
- Interstate Deliveries: Orders are processed and delivered within 5- 7 business days after payment confirmation.
- International Deliveries: Delivery timelines will be communicated once the shipping method is finalized.
🕒 Orders placed during weekends or public holidays will be processed on the next business day.
For express delivery requests, kindly contact us via WhatsApp or email to discuss urgency and additional costs.
Delivery Address & P.O. Boxes
- Delivery Address: Ensure that the shipping address provided is correct, as we are unable to modify it once the order has been placed.
- P.O. Boxes: We do not ship to P.O. Boxes at this time.
International Orders & Customs Fees
For international orders, your package may be subject to import duties and taxes, which are not included in our pricing. Customers are responsible for paying any applicable customs fees. We recommend checking with your local customs office before placing an order.
Tracking Your Order
Once your order has been shipped, we will send you a confirmation email with tracking details so you can monitor your package’s progress directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely satisfied with your purchase! Please refer to our Return & Refund Policy for detailed information on how to process returns or request exchanges.
📩 For any further inquiries, contact us at store@offfusion.com
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