Privacy Policy – Offfusion

This Privacy Policy describes how Offfusion.com (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact If you have any questions, need more information about our privacy practices, or wish to make a complaint, please contact us at:

Email: store@offfusion.com
Mail: 3 Folawale Ariyibi Avenue, Divine Homes Estate, Ajah, Lagos, Nigeria

Collecting Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Types of Personal Information Collected

1. Device Information

Purpose: To load the Site accurately and analyze its usage for optimization.
Source: Collected automatically via cookies, log files, web beacons, and tracking pixels.
Personal Information Collected: Browser version, IP address, time zone, cookie data, pages visited, search terms, and interactions with the Site.

2. Order Information

Purpose: To fulfill our contract with you, process payments, arrange shipping, provide order confirmations, and prevent fraud.
Source: Collected from you.
Personal Information Collected: Name, billing and shipping addresses, payment details (including credit card information), email address, and phone number.

3. Customer Support Information

Purpose: To provide customer support.
Source: Collected from you.
Personal Information Collected: Name, contact information, and any additional details you provide.

Minors

The Site is not intended for individuals under the age of 16. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us fulfill orders and provide services. Examples include:

Payment Processors: We share information with Paystack and other secure payment gateways.
Legal Compliance: We may share data if required by law, subpoena, or government request.

Behavioral Advertising

We use your Personal Information for targeted advertising. This includes:

Google Analytics: Helps us understand site usage. Opt-out here.
Facebook and Instagram Ads: Used for remarketing and promotions. Manage settings here.

To opt out of targeted advertising, visit the Digital Advertising Alliance at https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to:

Process orders and payments.
Deliver products and services.
Send order confirmations and updates.
Provide customer support.
Improve and personalize your experience.

Lawful Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your information based on:

Your consent.
Contractual necessity.
Compliance with legal obligations.
Our legitimate interests, provided they do not override your rights.

Retention

We retain your Personal Information unless you request its deletion. See the “Your Rights” section below for details.

Your Rights

GDPR Rights (For EEA Residents):

Access, correct, update, or erase your Personal Information.
Request data portability.
Object to processing based on legitimate interests.
File a complaint with a data protection authority.

To exercise these rights, contact us at store@offfusion.com.

Cookies

Cookies enhance your browsing experience by storing preferences and tracking usage. We use:

Essential Cookies: Required for site functionality.
Performance Cookies: Help analyze traffic.
Advertising Cookies: Used for targeted ads.

You can manage cookies via your browser settings or visit www.allaboutcookies.org for more information.

Do Not Track

We do not alter our data collection practices in response to “Do Not Track” signals.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Please review it periodically.

Complaints

If you have concerns about our data practices, contact us at support@offfusion.com. If you are unsatisfied, you may lodge a complaint with your local data protection authority.

Last updated: [20/02/2025]